You might think that the quality of your work and the report that you produce are the only two truly important things about your inspection. But what you wear and how you look are also important. This doesn’t mean that you have to dress up just to go get dirty in a crawlspace or attic. It only means that you should put a little thought and effort into your appearance before walking into a home to perform an inspection.
If you’re trying to decide on the best uniform for your business, here’s what Working RE Magazine has to say about it.
Your Image is a Reflection of Professionalism
First impressions are everything. That’s as true now as it ever has been in the past. So if you arrive for an inspection looking professional, you’ll not only put the customer at ease you’ll also be more likely to gain a referral.
Home owners are understandably careful about who they allow inside to inspect everything from the interior of closets to light fixtures to attics where almost nobody ever goes. If you look professional when you arrive, you’ll put the home owner at ease. And they’ll be more likely to tell a friend if the topic comes up.
Always Be Clean and Tidy
Being clean and tidy should go without saying, but it might be more challenging to pull off than you think. If you have two inspections scheduled on the same day, the first one might find you looking your best. But the second one might find you with dirt on your nose and cobwebs in your hair.
It’s a good idea to keep at least a clean shirt in your vehicle, suggests Working RE. Or better yet, go home between inspections to get cleaned up. You want each customer to see you at your best. Another benefit of being spiffy when you arrive is that when you’re finished, and wearing some brand new dirt and cobwebs, the home owner will have a chance to see that you did actually work while you were there.
You Don’t Need an Official Uniform
You can look as professional in casual work clothes as you can in a uniform. So you don’t need to invest in polo shirts with a logo embroidered on the chest or any other special clothing. And Gordy Zorn, who is a home inspector in Nevada, tells Working RE that he wouldn’t wear nice, dressy clothes to an inspection anyway, since they’re only going to get dirty.
A T-shirt and jeans are just as appropriate for home inspection work as a polo shirt and khakis, as long as they’re clean and aren’t worn out, stained, or faded. The important thing is to make the right impression and make the customer feel at ease.
If you want to spend the money for a set of uniforms, that’s great. It can also help you promote your business. But not every inspector wants to wear the same thing every day, and you don’t have to.
The most important thing is to always look like a professional. And in this line of work, a professional gets dirty. So as long as you’re tidy, your clothes are clean, and you look like you’ve put forth some effort, the customer will know that you’re there to work and you care about how you and your business are perceived.
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