Inspection Certification Associates online and classroom home inspection training instructors are some of the finest in the industry. Each of our home inspection instructors has years of experience in teaching home inspection classes and running their own successful home inspection businesses – employing multiple inspectors. We include instructor support during our industry expert support hours, and will respond to any overnight inquiries on the next business day.
Eric Coates is the President of Detailed Home Inspections Inc. and has been inspecting homes since 1997 under Home Inspector license #722. Eric is very active in the Home Inspection community. He is currently the Treasurer and Immediate Past President of the NC Licensed Home Inspector Association (NCLHIA), as well as former Vice President and former President of the Triangle Chapter. In this state-wide leadership role, Eric is uniquely able to participate in policy and legal proceedings that affect the home inspection industry and the families and professionals it serves. Eric is also exposed to best practices and current issues from across North Carolina.
With his extensive experience as a home inspector, business owner, and NCLHIA board member, Eric brings a wealth of industry knowledge and information to ICA.
Floyd is the founder and co-owner of Quality Home Inspections. He started the business in 1999 as a home inspector after selling his construction business. Floyd has propelled the company into one of the largest family-owned and operated home inspection companies in Southeast Virginia. Floyd has an extensive resume which includes, but is not limited to, being a Certified Master Inspector, State certified home inspector in Virginia, State licensed home inspector in North Carolina, a South Carolina State licensed inspector, and a Class “A” contractor in residential and commercial building in Virginia. He is also a certified teacher of continuing education in North Carolina with classes that hold copyright privileges. He is often used as an expert witness in the State of Virginia and North Carolina in multiple municipalities. Throughout his career, he has performed over 18,000 inspections and has personally trained all of the inspectors on his team. Regardless of who is assigned to your inspection, you can rest assured you will be treated with the same level of customer satisfaction and knowledge that Floyd provides with his expertise. His experience in state-of-the-art housing technologies, building materials, indoor air quality, commercial buildings, and other specialty inspections are just a fraction of what makes him the best in his field.
Sandra is a co-owner of Quality Home Inspections and the CEO. She has 20 years of experience as a former lending officer and Assistant Vice President of a financial institution in the Hampton Roads area. Her knowledge in the lending arena allows her to understand the complexities of purchasing a home. Sandra has taught many home inspector courses and participates in continuing education in order to stay abreast of the ever-changing industry. She plays an active role in the training and development of the office staff, as well as the inspectors, to ensure superior customer service for her clients.
Patrick Hardy is a graduate of the Inspection Certification Associates online home inspection course. He has gone on to start H & H Home Inspections, a multi-inspector home inspection company based in Central Florida that performs home inspections, commercial property inspections, WDO, wind mitigation inspections, and 4-point inspections. In addition to performing classroom training for ICA, Patrick also teaches continuing education classes for home inspectors.
Clint has an extensive background in electrical, roofing, and residential structural design. He is highly skilled in the industry standards of practice and is a natural educator. He is also bilingual, helping our English as a second language students learn more from day one. Clint holds a Bachelor’s of Science in Computer Engineering, a Bachelor’s of Science in Leadership and Organizational Management, and a Masters of Education. His thoroughness and attention to detail ensure that every student learns the home inspection process inside and out.
Rob is a licensed home inspector, licensed mold assessor, licensed mold remediator, and certified lead paint assessor in Florida. Rob has personally completed over 3,000 home inspections in Florida, Pennsylvania, New York, New Jersey, Connecticut, and Arizona. He has also done numerous mold assessment inspections since 2007, as well as FEMA disaster inspections.
Rob enjoys mentoring new home inspectors and sharing the knowledge that he has accumulated from over 3,000 home inspections. This knowledge not only includes tips on what to do but also what to avoid!
Steve Sheldon operates Probe Home Inspections in Atlanta, GA. Steve has personally performed over three thousand inspections. His company is also licensed as a school by the Georgia Real Estate Commission & Appraisers Board and has taught numerous continuing education classes to hundreds of real estate agents across Atlanta.
With a long history of tried, tested, and proven excellence in the Atlanta, GA real estate and home inspection industry, Steve knew it was time to give back and help other aspiring home inspectors get the highly knowledgeable training and guidance they need to make their own mark in the home inspection business.
Steve is a graduate of Duke University. In his spare time, he enjoys playing golf and spending time with his family. Steve also enjoys giving back to his community by volunteering with his church’s homeless mission.
Jeff Lisse operates Berwyn, Illinois based At Home Inspections Inc., specializing in both residential and commercial inspection services. Jeff holds an engineering degree and has ten years of experience working as a licensed electrician. As an ICA field trainer and classroom instructor, Jeff has provided hands-on technical training to new home inspectors in the greater Chicago area along with our Indianapolis two-day field training classes.
Charlie has been an anchor in the Illinois Home Inspection industry since 1993. With leadership roles in ASHI and the Illinois Society of Professional Home Inspectors, he has helped establish practices and procedures that have guided home inspectors. Additionally, he has provided instruction for new and tenured home inspectors through colleges and educational facilities since 2001. His student engagement and passion for learning are evident in every class. Most of all, his guiding principles of “consistently exceeding customer expectations” and “leading with kindness” have been key drivers to his successful multi-inspector business and career of over 25 years.
Pete works with Quality Home Inspections performing residential, specialty, and commercial inspections. He is a licensed home inspector in NC, SC and VA specializing in New Residential Construction, Pool, Thermal imaging, Radon, and Mold. With over 20 years of experience in residential and commercial repairs, he has a wealth of knowledge to inspect on all aspects of your home. Pete is a native of Charlotte, NC. He loves educating his clients about their new homes and is always willing to answer any questions. He has a passion for home inspecting and teaching the next generation of home inspectors.
Steve Preins – Director of Education and Training
Steve Preins is an IDECC Certified Distance Learning Instructor and has been training home inspectors for over 30 years. He started his home inspection training career working for Kaplan many years ago before opening Quality Education Group in 1998 offering continuing education for home inspectors and Inspection Certification Associates offering pre-licensing home inspection training. Steve is a former member of the ASHI Board of Directors as well as a recipient of the highly esteemed ASHI President’s Award. Steve also has run his own successful multi-inspector company in Illinois and has multiple degrees in Architecture and Construction Management. View Full Bio
Live Home Inspection Class Reviews:
“The passion from Floyd is over the top, incredible translation of the course material. Great interaction and inclusion. Floyd was including everyone in the class, cut jokes, and made us at ease. Great teaching method, great passion for the field. You aren’t paying him enough for what he shared from his professional experience.” Tommy F. – Plumerville, AR
“Good Morning Jim, thanks again for answering the phone two months ago on that early morning, answering my questions, and sending me the information to get started. I am not really sure what your position is, but if everyone there is as engaged with the business then that explains the success and satisfaction that I have experienced in the process…In under 2 months I have completed the requirements for NC and applied for my Home Inspection License. The course work material and presentations were highly effective, and the challenge of passing each quiz and the final drove me to stay engaged. Cannot really glamorize that process much more. Just had to get it done. Please thank your staff for the presentation…The true gem in the process was the Field Study class and the opportunity to learn from and work with Floyd Gibbs. The presentation and application of the modules to hands on and real world situations in actual houses and in a professional inspection atmosphere was priceless. Getting to know Floyd and his wife, having that connection with true professionals in the business, and being able to learn from material as well as experience is a true benefit of the ICA offering…Thanks again for all ICA has provided. All started with that first call and I truly feel prepared to begin my career as a qualified, certified and soon to be licensed Inspector in NC. Hope everyone there has a wonderful Christmas and you and your families, work and home, stay healthy and safe!” – James G. Future Licensed Home Inspector for North Carolina
“Just wanted to relay back to you how much I appreciated the opportunity to spend four days with Patrick and 20+ other attendees. I’m right at the end of the online course and this was a great supplement to preparing for the NHIE. Pat’s deep knowledge in so many different areas was – if I may speak for the whole class – HUGE in giving us multiple angles in thinking as we approach the work. His approach to customer service is something sorely lacking, in my experience, in many industries. I couldn’t have asked for a better ‘extra’. Well worth the money. Thanks for all you guys do. Looking forward to starting my FINAL career.” – Todd O, Madison, WI
“The stories and experiences that were shared. Really added and complemented the information presented in the course. Great job!” – Scott J. Arlington, VA
“Thanks again Clint for the great class. You’re an amazing instructor. I passed the test this morning. It’s harder than I had imagined, but not as nasty as the CSL test (that’s what we call a builders license in MA). I passed with a score of 613. Thank you for the study guide, it truly helped fill in the blanks.” – Ed R. from Ayre, MA
“Can’t believe the information packed into this course. I really learned a lot!” – David – Baltimore, MD
“I had taken your web class a few weeks ago. I just wanted to let you know I took my exam today and passed with a 712 🙂 I wanted to take a moment and thank you for taking your time to help educate not only me but a whole generation of home inspectors. Your real world experience and desire to make everyone you teach the best they can be was fantastic. Best Wishes” – Edward – North Chesterfield, VA
“Best training in my adult life!” – Sean – Essex, MD
“I’ve taken 2 other courses and have attended several national conferences. This course is honestly the best training I’ve ever had” – Tom – Centerton, AR
“Patrick is awesome! Not just “surface learning”. Went into great depth.” – Donnie – Charlottesville, WV
“Instructor was very good at being personable and was able to teach me things I didn’t know I could do.” – Quincy- Washington DC
“I would like to take the opportunity to express my thoughts on the in person class that I just finished taking in Charlotte this past week. I will be making an online review but I wanted to reach out to your company also. I have to say I have taken many different classes in the past and I feel the instructors, Mr.& Mrs. Gibbs really went above and beyond. They took the time to answer many questions and scenarios. I feel along with this class came a lot of knowledge from the instructors that will definitely help me in business and in everyday situations that a textbook cannot teach. The class was highly informative and it definitely gave me the confidence I need to go out and do home inspections. I would highly recommend this class to anyone looking to get into the Home Inspection business. Thank you for your time and a thank you to the instructors for making this class so enjoyable, it was also a very fun experience.” – Spiro – Charlotte, NC
“Teacher had very good attitude and was extremely knowledgeable. No complaints.” – Erik – Silver Spring, MD
“I really enjoyed how the instructor was able to balance the instruction between being a successful home inspector and passing a test” – Gerald – Honolulu, HI
“Very extensive knowledge and information given! I feel ready to be an effective and successful home inspector!” – Donald – Upper Marlboro, MD
“I wanted to let y’all know I have passed the North Carolina Home Inspection exam and will be inspecting soon. Floyd Gibbs has really supported me through this process even after the class ended. He’s the one that kept me going and did an inspection for me when I couldn’t do it on my own. I continued to learn more from that last inspection I had him do with me and ICA did have some really great resources to help me pass the test!! Thank you!!” – Andy P. Greensboro, NC
“Patrick was very knowledgeable, genuine, and inspirational. Makes you want to be the best version of yourself.” – Ashley – Boothwyn, PA
“This course included basic construction materials and methods along with advanced inspection techniques. The instructor was very knowledgeable and personable, which made the course a very enjoyable and education experience. Floyd’s passion for home inspections and his ability to make his passion infectious. He made learning fun.” Jonathan – Monticello, AR
“I enjoyed the interaction of the class, the on spot questions about pictures and issues in each scenario, and the instructor was very knowledgeable.” – Joshua T. Gloucester, VA
“Enjoyed every part of class. Even the lunch breaks were fun!” – Marty – Severn, MD
“Loved the balance of the amount of time spent on being successful on the National exam and just being a successful home inspector. I’m confident in doing home inspections and I passed my test on the first try!” – Gerald – Lanham, MD
“WOW. The instructor’s capacity for knowledge. Just….WOW.” – Jeff – Annapolis, MD
“Floyd took the time to work with everyone and did not rush things along.” – Gary B. Dillwyn, VA
“Material presented, general classroom atmosphere, optimism and intensity of the instructor. Floyd’s ability and willingness to present the material and real world experience is above and beyond anything I have witnessed. The insight provided by Floyd will certainly accelerate my success in this new career. Many thanks.” Rob – Russellville, AR
“Content was relevant and enjoyable. Was easy to meet state requirements.” – Ted – McLean, VA
“A truly interactive course. Allowed us to learn the necessary information in the process of becoming a great home inspector. The instructor was astoundingly knowledgeable. Near the ends and outs of the art of home inspecting.” – Clint Norfolk, VA
“What a great instructor!!!” – Chris – Rockville, MD
“The instructor was beyond knowledgeable about every aspect of home inspection. Also, very willing to engage with post class discussions.” – Richard – Abingdon, MD
“Patrick is very thorough and has a great way of explaining the answers to our questions in great detail, yet easy to understand.” – Clinton – Paragould, AR
“Thought I had a lot of knowledge, but I was shocked on how much I learned!” – Jason – Morgantown, WV
“I really enjoyed the instructor’s knowledge and enthusiasm towards the industry. Made it a lot easier to learn from someone who is passionate about their trade.” – Lawrence – Baltimore, MD
“Found the class to be very informative and gives deep knowledge on the overall concept of home inspection.” – Mussie – Silver Springs, MD
“Loved the interaction between students and instructor!” – John – Morgantown, WV
“Class is totally full of information, easy to follow, very interactive, all questions welcomed and answered.” – David – Baltimore, MD
“Great class. The online version will be an asset and resource for my future home inspection learning.” – Scott – West Fork, AR
“I enjoyed Patrick and his knowledge. Great guy and instructor.” – Brandt – Hindsville, AR
“Instructor even stayed after class for extra questions! Love the passion.” – Louis – Fort Meade, MD
“Floyd was very helpful and encouraging for someone like me who isn’t familiar with this kind of work.” – Murphy O. Midlothian, VA
“Literally the best instructor interaction I have seen.” – George M. Williamsburg, VA
“I enjoyed the expertise that Floyd has brought to the class. I also enjoyed the passion Floyd has for home inspections and teaching the students in the class. Had a great class, Floyd is the best.” Jonas – Hot Springs, Arkansas
“The instructor did very good at explaining all the content in a way that was comprehensive for everyone.” – Victor G. Waynesboro, VA
“Incredible how much I learned!” – David – Middle River, MD
“Very fun class. I felt like everyone around me was a like-minded individual.” – Stephen – Baltimore, MD
“My instructor Mr Hardy was beyond knowledgeable about every aspect of home inspection. He also went out of his way to engage in post class discussions. This class was amazing!” – Richard – Abingdon, MD
“Floyd was able to give us a great interactive learning experience. I am able to come out of this class with confidence I feel I need for the industry. I would absolutely suggest this course.” Jonathan M. – Little Rock, Arkansas
“Incredibly effective instructor.” – Larry – Catonsville, MD
“Appreciated everything. Especially the details and extra knowledge.” – J.C. – Montgomery Village, MD
“Great job on packing in all the info in a timely manner!” – Justin – Owings Mills, MD
“The course was really good and knowledgeable. The instructor was awesome and really made the program work.” Gage S. – Magnolia, AR
“The instructors thirst for knowledge is contagious.” – Richard – Ellicott City, MD
“Really enjoyed how fun and entertaining the videos that we watched were.” – Marty – Owings Mills, MD
“Instructor Pat Hardy is knowledgeable in all areas and he demonstrated that on a daily basis” – Louis – Fort Meade, MD
“The diversity and skillset of the entire body of this classroom was so refreshing, educational, family oriented, and professional. The world needs more Floyd’s. Wow…. What an experience.” Wendell – Little Rock, Arkansas
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