Business Builder
Frequently Asked Questions
General Questions
Q: What is Business Builder?
A: Business Builder is ICA’s catalog of tools, services, and advanced training for new home inspectors. It brings together inspection software, specialty certifications, and exam prep at exclusive student pricing, so you can focus on inspecting instead of figuring out what you need.
Q: Who is Business Builder for?
A: ICA students and graduates who are ready to turn their training into a business. Whether you’re finishing your coursework or just earned your license, you can pick the tools that fit where you are.
Q: Why should I buy through Business Builder?
A: Passing your exam is just the beginning. You still need software to deliver professional reports and add-on certifications that raise what you can charge. Business Builder offers the same tools and partners used by successful ICA graduates nationwide, at pricing reserved for ICA students.
Q: Do you offer refunds?
A: All Business Builder sales are final.Many items are fulfilled by third-party partners or activated digitally (software access, eBooks, and online courses), so they can’t be reversed once an order is placed. Please review each item carefully and contact us with any questions before you buy.
Q: How quickly will I receive my products?
A: Online courses, eBooks, and Inspectagram access are delivered by email shortly after purchase.
Shopping & Pricing
Q: Can I use my instructor code on any item?
A: Yes. Enter your instructor’s code at checkout for an additional 15% off any Business Builder item.
Q: Is there a payment plan or financing available?
A: Yes. ICA offers financing through Affirm, so you can split your purchase into monthly payments. Select Affirm as your payment method at checkout to see your options.
Package Upgrades
Q: What are package upgrades?
A: If you enrolled in your home inspection training with the Foundation package, you can upgrade to the Premier or Elite package through Business Builder. An upgrade adds the extra memberships, study materials, and courses from the higher package without re-enrolling or paying full price for each item.
Q: I enrolled with a Foundation package. Can I upgrade?
A: Yes. Two upgrades are available for students who enrolled with the Foundation package:
| Upgrade | Price | What’s added |
|---|---|---|
| Premier (from Foundation) | $300 | $100 InterNACHI membership discount, ICA 360 1-year membership, NHIE eBook study guides |
| Elite (from Foundation) | $800 | 1-year InterNACHI membership, ICA 360 1-year membership, NHIE eBook study guides, Mold course, Radon course, IPI digital badge, ICA Edcelerate membership |
Q: Is the Elite upgrade worth it?
A: If you plan to offer mold or radon services, Elite includes both courses ($598 if bought separately) plus a full InterNACHI membership and Edcelerate community access, all for $800.
Q: I enrolled with Premier. Can I upgrade to Elite?
A: Contact admissions at 888-861-4410 to discuss your options.
Buying & Fulfillment
Q: What happens after I purchsae?
After your purchase is confirmed, fulfillment details will be delivered directly to you via your receipt. Timelines vary by vendor, so refer to each vendor’s FAQ for specifics.
Q: What if I already have insurance or a website — can I swap those out for something else?
A: At this time, packages are sold as configured and individual components cannot be swapped out. If you already have one of the included products, we recommend considering whether the overall package value still makes sense for you, or reaching out to discuss your options with our team before purchasing.
Q: When is the best time to buy — before or after I get licensed?
A: The best time to buy is now. Setting up your software, insurance, and website before you’re licensed means you’re ready to take clients the moment you are. Inspectors who wait often lose their first weeks of potential revenue to setup and logistics. Business Builder is designed to eliminate that gap.
Q: How does Business Builder pricing compare to buying these products separately?
A: Purchasing each product individually at retail pricing would cost significantly more than any Business Builder bundle. The packages are priced to give ICA students an exclusive advantage by combining the products you need most at a value that’s only available through this program.
Inspectagram®
Q: What is inspectagram®?
A: An all-in-one inspection platform. You document findings, capture photos, and build professional reports on-site as you go, then schedule jobs, send agreements, collect payments, and track your business from the same app.
Q: What’s included?
A: Everything below is included with both 6- and 12-month access:
- Inspect & report: AI-assisted reporting, customizable templates, repair cost estimates, web and PDF reports, unlimited reports
- Schedule & sell: online booking, agreements, e-signatures, invoicing, and payments
- Run your business: team management, revenue tracking, unpaid invoices, and performance analytics
- Grow your business: Google review tools, client connections, and website integration
- Learn & practice: Inspectagram Academy, practice tools, and the Help Center
Q: Should I choose 6 months or 12 months?
A: 6-month access (549)getsyouthroughlicensingandyourfirstjobs.12-monthaccess(899) saves about $200 over buying two 6-month terms and covers your entire first year in business.
Q: I already got a free trial as an ICA student. Is this different?
A: Yes. The free trial lets you practice during your coursework. Business Builder access gives you a full paid term to run real inspections and your business.
Q: What happens when my access ends?
A: You can renew directly with Inspectagram to keep your reports, templates, and client history.
Q: How do I learn to use it?
A: Start with Inspectagram Academy, which has step-by-step video tutorials. Many students finish their first full practice report in under two hours.
Specialty Courses & Study Materials
Q: Why add a specialty certification?
A: Ancillary services like mold, radon, and sewer scope inspections can add 300–400 or more to each inspection, and they set you apart from inspectors who only offer a standard home inspection.
Q: Are the Mold and Radon courses valid in my state?
A: Not in every state, so check before you buy:
- Mold: valid in all U.S. states except Florida, New York, and Texas. Not valid in Canada.
- Radon: valid in all U.S. states except Florida, Illinois, Ohio, Rhode Island, and Texas. Not valid in Canada.
Q: What does the Sewer Camera course cover?
A: How to operate and maintain a sewer video camera, locate and assess sewer line issues, identify pipe materials, and market the service.
Q: What is the Drone 107 course?
A: It prepares you for your FAA Part 107 certification, which you need to legally fly drones commercially for roof inspections and property surveys.
Q: What are the NHIE eBooks?
A: Two digital manuals from the Examination Board of Professional Home Inspectors (EBPHI): the Mechanical Systems and NHIE Content Manual and the Structural Systems and Business Manual. Together they cover 900+ pages of exam and technical content. They’re digital only; nothing ships. You’ll get an email with access instructions after purchase.
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