Frequently Asked Questions
How do these courses work?
To complete our online courses, you just need to follow these simple steps:
- Purchase the courses that you would like complete.
- Log in to your online course portal, and complete your courses at your own pace. You may start and stop the courses as often as you’d like, and your progress will be saved.
- Pass the course quizzes. Don’t worry- you can take the quizzes as many times as needed.
- Download your certificate of completion for your records, and we’ll see you next year!
Do you report my continuing education hours to the NCHILB?
Yes. Our customer service team at ICA School will report your completed continuing education hours to the North Carolina Home Inspection Licensing Board.
You will receive a certificate of completion at the end of each course that you should maintain for your records.
How do I renew my home inspector’s license?
All home inspector licenses expire on September 30 of each year. Licenses can be renewed by filing an application for renewal with the Board (found here ) and paying the required renewal fee ($160). The Board must renew the license of a person who files an application for renewal, pays the required renewal fee, has fulfilled the continuing education requirements set by the Board, and is not in violation of this Article when the application is filed.
What is your refund policy?
If you are not happy prior to completing the course, for whatever reason, you will receive a 100% refund within 30 days of purchase, no questions asked.
