Refund, Cancellation, and Return Policy
Customers who cancel orders within five business days of the order date will receive a full refund. After five business days all sales are final and no refunds will be provided.
To cancel your course just contact ICA at (888)374-4096 or email [email protected].
Please review our refund and cancellation policy for the state of Tennessee.
Privacy Policy
All customer data is for internal use only and will not be shared, sold, or otherwise provided to any third party.
Inspection Certification Associates Privacy Policy
This Privacy Policy discloses the privacy practices for icaschool.com
This notice applies solely to the information collected by this website. It will notify you of the
following:
1. What personally identifiable information is being collected from you through the
website, how it is used and with whom it is shared
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We at ICA are the sole owners of the information collected on this website. We
only have access to/collect information that you voluntarily give us via email or other
direct contact from you. We will not sell or rent this information to anyone.
We will only use your information to respond to you regarding the reason you contacted
us. We will not share your information with any third party outside of our organization,
other than necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about
specials, new products or services, or changes to this policy.
Your Access to and Control over Information
You may opt out of any future contacts from us at any time. You can do the following at
any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any
- Change/correct any data we have about you
- Have us delete any data we have about you
- Express any concern you have about our use of your data
Security
We take precautions to protect your information. When you submit sensitive information
via the website, your information is protected both online and offline.
Whenever we collect sensitive information (such as credit card data) that information is
encrypted and transmitted to us in a secure way. You can verify this by looking for a
closed lock icon at the bottom of your web browser or looking for “https” at the
beginning of the address of the webpage.
While we use encryption to protect sensitive information transmitted online, we also
protect your information offline. Only employees who need the information to perform a
specific job (for example, billing or customer service) are granted access to personally
identifiable information. The computers/servers in which we store personally identifiable
information are kept in a secure environment.
If you feel that we are not abiding by this Privacy Policy, you should contact us
immediately via telephone at (888) 374-4096 or via email at [email protected]
