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Customers who cancel orders within five business days of the order date will receive a full refund. After five business days all sales are final and no refunds will be provided.
To cancel your course just contact ICA at (888) 374-4096 or email [email protected]. Please review our refund and cancellation policy for the state of Tennessee.
Within five (5) business days of the date of purchase, a student may reschedule class dates at no additional cost. Students who do not notify ICA within 5 days of purchase and do not attend will forfeit their tuition. If a live/live webinar class is not selected after purchase and not attended, the tuition will be forfeited after twelve (12) months.
Hardships: at the discretion of the director, a student may request a one-time change to their class dates if there are extenuating circumstances. Written notice is required two full weeks before the start date of the scheduled class and tuition must be paid in full at the time the request is made. No requests within two weeks of the start date of class will be allowed.
ICA reserves the right to cancel any live or webinar course before the start of the class. An ICA representative will notify students of cancellation via phone or e-mail and proactively work to transfer the student to another class. If alternate arrangements cannot be made, then students will be eligible for a full refund of the cost of the course. No partial refunds will be issued. ICA will not be held responsible for any expenses incurred due to the cancellation of the course.
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We at ICA are the sole owners of the information collected on this website. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will only use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this policy.
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
The ICA online course grants you, the Customer, a non-exclusive, non-transferable, lifetime license to use and access certain content hosted by ICA School and granted to Authorized Users (“Purchased Content”). By paying the one-time fee for online access, you gain access to such Purchase Content subject to the following terms and conditions:
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